Mike “ZZ” did an exceptional job explaining and taking care of our vehicle concerns. My wife is very challenging when it comes to Customer Satisfaction. However, she was highly assured and convinced by “ZZ” that our vehicle would be taken care of in a professional and punctual manner. For her to call - while I’m out of town on business and to brag on the customer service rendered by “ZZ” - really shocked me, but in a very relaxing way. She is the most critical person - when it comes to customer services. Congratulations to “ZZ’s” for establishing a life long impression upon my spouse of 35 years. Absolutely amazing... Please recognize him, as this quarter’s “PROFESSIONAL of the Month!” Thanks Rivertown GMC!!!