Customer Reviews

Everything was great, I was in and out in less than 1 hour.

Outstanding service

Excellent service with friendly service advisors.

Had a good experience service was done in a timely manner

Great service!!!

Vehicle has been taken in 6 time for trouble noise. Had not yet found the solution.

Very nice staff, and go above and beyond to make sure you are happy with your purchase. Still have a few things to iron out but they are willing to help.

The service was completed in a timely manner! Everyone was friendly and professional!

One of your associates in service found a coupon to reduce my final bill.

The young lady who service me and my wife great customer service and get us in and out fast.

was good except for the service guy told us what was wrong with our car before he even checked the issue out, and yes he was incorrect. they should not assume things without at least pretending to look first.

My steering column was squeaking when I turned the wheel. They got me in promptly and fixed the problem. The staff was prompt, attentive and professional.

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Good job! I appreciated their help.

Service in a reasonable time Very courteous

The customer service at the Service department is always good, professional and attentive. I really like how they recommend needed services and repairs, based on what makes sense and not about dollars.

Greg, in the Service area is knowledgeable at his job.

Brought my car in for oil change and to replace a sensor for tire pressure. When I got home I noticed oil stained hand prints on my head rest and also on interior material above driver window. The next day now the same indicator lights are coming back on for the tire pressure. I am very dissatisfied with the service I had on the last two visits

I scheduled my first service appt and asked for an additional service which was above what was covered by my maintenance plan which was to balance all 4 tires. I received an email with notes added which indicated the tire balance on the appt notice. As I checked in with the service advisor, I reminded him that I wanted all 4 tires balanced as well. After waiting for 2 hours for an oil change, tire rotation and balance I find out that they did not even balance the tires like I asked. This was very frustrating and definitely not to attention to detail one would expect from a service team after paying $70k for a vehicle.

Whenever I bring my Yukon in for service, Michael Clark is always a huge help getting it scheduled, repaired and back in a timely manner!