was good except for the service guy told us what was wrong with our car before he even checked the issue out, and yes he was incorrect. they should not assume things without at least pretending to look first.
The customer service at the Service department is always good, professional and attentive. I really like how they recommend needed services and repairs, based on what makes sense and not about dollars.
Brought my car in for oil change and to replace a sensor for tire pressure. When I got home I noticed oil stained hand prints on my head rest and also on interior material above driver window. The next day now the same indicator lights are coming back on for the tire pressure. I am very dissatisfied with the service I had on the last two visits
I scheduled my first service appt and asked for an additional service which was above what was covered by my maintenance plan which was to balance all 4 tires. I received an email with notes added which indicated the tire balance on the appt notice. As I checked in with the service advisor, I reminded him that I wanted all 4 tires balanced as well. After waiting for 2 hours for an oil change, tire rotation and balance I find out that they did not even balance the tires like I asked. This was very frustrating and definitely not to attention to detail one would expect from a service team after paying $70k for a vehicle.