Everything was excellent about the whole experience I had to encounter with fixing my window. The work was done very professional and you can not tell that it had been replace. Thank you so much for fixing my vehicle. I love you guys....
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Rivertown Buick GMC service team would like to thank you for coming in and we hope to see you again in the near future.
We are going out of town and wanted to have our car checked to see if we had any problems to be fixed. Michael Clark was the person I talked to and told him my health is not where I could wait, no problem he said the shop foreman drove me home. After a through going over Michael assured me the car had no problems and asked me if I wanted him to bring the car to my house. So glad we started using Rivertown Buick 6 years ago
Service not as good as it was in prior years. Mid-diagnosed problem due to defective test instrument. Sounds like QC issue in shop. Took an extra day in shop. Not sure if cost charged is valid due to shop errors
Thank you for your feedback and we apologize that we did not meet your expectations. We want to look into your situation and discuss options to correct any mistakes. Please contact us at your earliest convenience so we can work on a solution.
I had a very pleasant experience with the dealership. I would like to thank Richard Detwiler for his professionalism and striving to ensure that I had a pleasant experience. I would also like to thank the other staff in finance for their professionalism as well. Thank you!
Natalie - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!