We're new to the Columbus area, so it was our first visit to Rivertown GMC. We had experienced a serious issue with our Truck, but Rivertown quickly got it back on the road in just a couple of hours. Jaie, our Service Manager was outstanding!

Stewart was very helpful and friendly.

Recall on the 2015 GMC Terrain that was purchased last year

Friendly and knowledgeable staff

We had a great experience, even though it was a little wait time but Todd Mims was great! I recommend any that is shopping for a car to give him a call. He made sure we were comfortable and kept us informed of the whole process.

Took great care of my gmc,didn't know my thermostat was out, they found it immediately notified me immediately they fixed it were both happy I strongly recommend Rivertown 👌

I called on Friday for an oil change and tire rotation appointment. I was scheduled an appointment for the following morning at 7:30 AM and finished at 9:30 AM. I was truly grateful that my services were completed before my Thanksgiving Day travels.

Great!

I was very pleased with how quickly they were able to service my automobile on such short notice.

Did all they could to get my vehicle looked at in a timely manner with short notice more than once.

Always great service!

Tim Newsome

Great service!

I've purchased my brand new truck 4 weeks ago and live almost 5 hours away from Columbus. This dealership and I started off on the wrong foot but they have made up for it!! This dealership is very professional from the "Car Man" and finance department to Stacey Day (Sales Manager), and GM Mike Holland. Seeing the teamwork, store morale, and overall enthusiasm to truly provide service and information to customers and prospective customers alike is a joy. I've purchased many vehicle but this dealership is the "creme de la creme" of dealerships. Called Stacey today about a GMC accessory I'm having trouble installing at my hometown GMC and he makes it a priority to find out the information and to help out my hometown dealership. Pretty amazing and definitely notice they want to keep things personable and dedicated to making good experiences happen. Would highly recommend anyone to check out Rivertown GMC to purchase or not... either way, pretty confident it will be a good experience.

The customer service representative in the service department was very efficient. My car was taken to the service area and was back to me in a short period of time. The representative was very friendly and accommodating.

I?ve had my 2014 GMC Truck for many years, and I have always taken my truck to RiverTown GMC to be serviced. They are always professional and courteous. Michael the representative is the best, he always keeps informed about the status my truck.

It was good

Gregg was great. He let me know my truck was ready to be picked up right on time. Thanks Gregg

Everybody so nice and courteous. Would come back again

My problem with car was handled in a timely manner thanks to Greg McCart who handled my problem and made sure my car was ok.

service Dept. is awesome.

Excellent

The manager, Stacy, is awesome! We worked with him on several occasions and he always goes over and beyond to help us. He stands behind his word and shows old fashioned customer service. It's hard to find good customer service now a days. This place is definitely a rare gem!

Eddie, Mark and Wayne made purchasing my new truck a great experience. It was and easy and seamless transaction.

Mike Clark takes care of me and listens to my concerns about my truck and addresses my issues and informs me of what they are and what needs to be done to it. He is very respectful towards myself and my wife.